1. Introduction
This Privacy Policy outlines how Financial Service Company S.A.O.G ("we," "our," "us") collects, uses, discloses, and protects your personal information in connection with our brokerage services. We are committed to safeguarding the privacy of our clients and complying with applicable data protection laws, including the Omani Data Protection Law.
2. Information We Collect
v To provide our brokerage services, we collect the following types of information:
§ Personal Identification Information:
§ For Omani citizens: Full name, ID card number, date of birth, nationality, and residential address.
§ For expatriates: Full name, passport number, date of birth, nationality, and residential address.
v Financial Information:
Bank account details (including account number and bank name) for the purpose of transferring funds related to buying and selling shares.
v Contact Information:
Phone number, email address, and postal address.
v Transactional Information:
Details of share transactions, including purchase and sale orders, transaction history and account balances.
3. How We Use Your Information
We use the collected information for the following purposes:
v Provision of Services:
- To facilitate the buying and selling of shares on your behalf.
- To verify your identity as part of our Know Your Customer (KYC) process.
- To process payments, including transferring funds to and from your bank account.
v Compliance:
- To comply with legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
- To ensure adherence to financial regulations in Oman and internationally.
v Communication:
- To contact you with important information about your account, transactions, and our services.
- To respond to your inquiries and provide customer support.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
v Data Encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.
v Access Controls: Access to your personal information is restricted to authorized personnel only, based on the need to know.
v Data Minimization: We collect and retain only the personal information necessary for the purposes outlined in this Privacy Policy.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
v Service Providers: Third-party service providers who assist us in providing our services, such as payment processing, data storage, and IT support. These providers are bound by confidentiality agreements and are required to use your information solely for the purposes of providing services to us.
v Regulatory Authorities: We may disclose your information to regulatory authorities, law enforcement agencies, or government bodies as required by law or to protect our legal rights.
6. Your Rights
You have the following rights concerning your personal information:
v Access: You may request access to the personal information we hold about you.
v Correction: You may request the correction of any inaccurate or incomplete information.
v Deletion: You may request the deletion of your personal information, subject to legal and regulatory obligations.
v Objection: You may object to the processing of your personal information for certain purposes.
To exercise these rights, please contact us at info@fscoman.net .
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory requirements. When your information is no longer needed, we will securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Financial Services Company SAOG
MBD area, Muscat
24825600 / 24825601
info@fscoman.net
This Privacy Policy ensures compliance with Omani law while addressing the specific needs of a financial brokerage company. Adjustments may be necessary depending on the actual operations and services provided.